On April 14, 2026, Namly Design, an e-commerce brand, focused on personalized products across multiple markets started using Ondigital’s AI-agent platform in april 2026.
One of the first analyses focused on something deceptively simple:
Free shipping thresholds across multiple markets.
The AI Agent identified a clear pattern in how Average Order Value (AOV) and Conversion Rate (CVR) behaved between countries. While the existing setup optimized for conversion, it left profitability on the table.
The recommendation was straightforward:
Increase the free shipping threshold.
Even if conversion rate dropped slightly, the AI projected that the business would still improve overall profitability because:
- customers would place larger orders
- shipping costs would represent a smaller share of each purchase
- margins would improve at scale
Namly Design implemented the recommendation.
The result after 30 days
Comparing the first 30 days with the AI agent against the previous 30-day period:
- Revenue grew +23%
- AOV increased +16.1%
- Profit increased +20.3%
- CVR decreased only -1.53%
The most important insight wasn’t the slight dip in conversion.
It was that the business became significantly more profitable.A single operational decision backed by AI analysis generated +23% in revenue growth!
Customer Perspective
Today we can work significantly more efficiently and make faster, more data-driven decisions. With the help of Ondigital.io, we can take our business to the next level. The platform has been a real game changer for us.
Peter Svendsen, CEO Namly Design
Why this matters
What makes this especially interesting is the context behind the numbers.
Historically, this specific period had trended downward for the business in previous years. Instead, the first month using AI-assisted decision-making produced a sharp acceleration.
Before implementing the AI-driven recommendations, the company had already been growing around 40–50% YoY.
During the first month with the AI agent actively involved in analysis and operational decisions, growth accelerated to:
+90% YoY
And this came from just one insight.
The bigger picture
One optimized shipping threshold created measurable impact across:
- revenue
- profitability
- customer order value
- operational efficiency
Now imagine what happens when dozens of these decisions start compounding over time.
That’s the real opportunity with AI-native commerce operations.